The OSSR e-Dox Advantage
No organization should have a higher commitment to excellence than one that is healthcare oriented. OSSR e-Dox recognizes the importance of providing services that meet all of the quality standards, rules, regulations and legal implications. OSSR e-Dox will not compromise its standard of excellence and will continuously strive to ensure that all the services we provide keep meeting the requirements of the healthcare organizations and professionals we serve.
This is possible because of a virtual 12-hour time zone difference with USA and other major markets that enables delivery at day times and also of a huge pool of English speaking and computer graduate manpower, who continue to cater to the growing demand for professionals.
OSSR e-Dox's Core Values
- Patient Safety – The patient's safety is paramount. No condition can overrule this value.
- Accuracy – We ensure that our transcripts are error free since they direct patient's healthcare.
- TAT – The turn-around-time is always met so the patient gets care without delay.
- Client Satisfaction – Making sure that our clients' issues are resolved in a wink.
- Integrity - Complete honesty and sincerity in all we do.
- Teamwork - Respecting each individual working together as team.
- Excellence - Striving for superior quality in every task we perform.
- Security - Security and privacy of customer information is of utmost importance.
- Communication - Open, honest communication at all levels.
- Entrepreneurship - Passion, risk & leadership in every task we do.
OSSR e-Dox's Mission
We are committed to offering customized medical solutions that are founded on the cornerstones of competitive pricing, superior quality, exhaustive medical knowledge, and quick deliverability.
Our mission is to:
- To provide services that enable you to be a worry free healthcare professional.
- Manage patient needs as we would our own.
- Be available to you when you need us.
- Provide comprehensive reports to keep you in control and up to date.
- Keep medical records private and error free.
- Provide a service you can trust.
At OSSR e-Dox we believe that true value of outsourcing is more than just saving you money. It is about providing you a service which is efficient, cost effective, and tailored to your needs. We strive to provide you with a customized solution that will help you gain a competitive advantage in your business and positively impact your cash flow.
OSSR e-Dox Support
Our operations are conducted from fully owned, dedicated, and highly advanced medical transcription facilities in India.
A dedicated team of medical transcribers and editors work and are backed by an exceptional support staff. A qualified management team and stable financial resources make sure that the team of transcribers, editors, and technicians are in sync with the objectives of the company and thus are able to ensure that the highest standards of services are offered to our clients.
We realize the pressures and demands on your time as a medical professional. We can provide you with a cost effective, high quality transcription service with a short turn around cycle.